The Neptune Warrior

The Boise Airport has launched the Hidden Disabilities Sunflower program, aiming to enhance the travel experience for individuals with non-visible disabilities, including veterans with PTSD. This initiative allows travelers to discreetly signal their need for additional support by wearing a green lanyard adorned with sunflowers. The lanyard serves as a subtle indicator to airport staff that the wearer may require extra assistance. Airport employees wearing sunflower pins are trained to recognize the lanyard and are available to help those in need. 

For veterans with PTSD, the program offers several benefits:

Discreet Communication: The lanyard provides a non-verbal way to indicate the need for support, which can be particularly helpful for those who may find it challenging to ask for help directly. Trained Staff Support: Airport personnel have received training to understand and assist individuals with hidden disabilities, ensuring that veterans receive appropriate support throughout their journey. Reduced Stress: By signaling their needs in advance, veterans can experience a more accommodating and less stressful travel environment, helping to mitigate potential triggers associated with PTSD.

Travelers can obtain a sunflower lanyard in person at the Airport Administration Office on the third floor, Monday through Friday from 8 a.m. to 4 p.m., or at City Hall’s Office of Community Engagement on the third floor, Monday through Friday from 9 a.m. to 5 p.m. Additionally, lanyards can be requested by mail through the City of Boise’s official Sunflower program page.

This program aligns Boise with over 300 airports worldwide that have adopted the Sunflower initiative, including regional airports in Salt Lake City, Seattle, Portland, and Idaho Falls. The City of Boise views this as a step toward broader accessibility and inclusion across its services.

For more information or to request a lanyard by mail, visit the City of Boise’s official Sunflower program page.