The Neptune Warrior

I’m posting a model I have been using since 1994. I will expand more in other blogs but needed a place to park the model to refer back to it. Roughly here is the model. I cover it in more detail on YouTube, my other blogs, and as part of a class. I would like to credit the original author, but honestly I found it in my notes from what was called “hip-pocket training”, something my platoon leader TSgt, Lee Powe taught me, and somehow it found it’s way into my notes.

Purpose: Clearly state the purpose of your feedback. What specific goal or behavior are you addressing?

Observation: Share the specific observed behavior or situation. Be objective and provide concrete examples.

Impact: Explain the impact of the observed behavior. How did it affect you, others, or the overall situation?

Pause: Give a moment for reflection. Allow the person to absorb the information before moving forward.

Suggestions: Offer constructive suggestions for improvement. Focus on actionable steps that can be taken.

Support: Express your willingness to support them in making positive changes. Reinforce that the feedback is about growth, not criticism.

Follow-up: Discuss plans for future follow-up. This could include scheduled check-ins to track progress and offer additional support.

Open-ended questions play a crucial role in the suggestion phase by promoting self-reflection and encouraging individuals to explore their strengths and potential solutions. In positive psychology, open-ended questions align with the emphasis on fostering a positive mindset and personal growth.

By asking questions such as “What strategies do you think would work best for you?” or “How do you envision applying your strengths in this situation?” you guide the person towards identifying their own solutions. This approach resonates with the principles of coaching to strengths, a concept rooted in positive psychology that focuses on leveraging and enhancing an individual’s existing strengths for personal and professional development.

Bonus Video

Fun ways to remember the model:

• Penguins Often Initiate Playful Snowball Fights.
• Plunge Once, It’s Perfectly Safe, Swim Fearlessly.